Refund Policy

Last updated: November 19th, 2025

We want you to be happy with your purchase. If there’s an issue with your order, we’re here to help.


Returns & Refunds

We accept refund requests within 30 days of delivery.

To qualify for a refund:

  • The item must be unused and in original condition.

  • Proof of purchase is required (order number or email).

Please contact us at christcharms.help@gmail.com before sending anything back.


Cancellations

Orders can be canceled within 12 hours of purchase.
After this time, the order may already be processing and cannot be canceled.


Refund Processing Time

Once your return is approved, your refund will be issued to your original payment method within 3–7 business days, depending on your bank.


Contact Us

If you have any questions about your refund or return, contact us at:
📧 christcharms.help@gmail.com